

The Conductor will introduce himself and then we will leave on our magical journey to the North Pole. The friendly chefs will welcome you aboard and help you find your seats. When the train is about to pull into the station, you’ll arrive on the platform to see the Grand Arrival! As the glorious steam train pulls in, you’ll be awed by your first sight of the Polar Express. Please note you aren’t allowed to take this, or other external food and drink, with you on the train. There will be opportunities to buy Polar Express merch to take with you on the train, as well as food and drink opportunities. Please do not arrive any earlier, as you will be unable to access the site. What to expect from Polar ExpressĪrrive between 30-45 minutes before your scheduled departure time to ensure you have time to look around the site.


We also offer autism-friendly train rides, where the noise and light levels are altered to a more manageable level and the staff can take any needs of the passengers into account. For those passengers who receive HIGHER RATE DLA or PIP, we offer a 50% discount on a carer ticket to help enable those who need a carer to attend the experience. However, if you are mobile enough to be able to walk the short distance and step between platform and carriage, or are able to have assistance to do so, you can request end of carriage seats which will minimise travel distance and we can arrange for your wheelchair to be transported to the departure location. As such, they have much narrower doorways than modern trains and therefore will sadly be unable to accommodate wheelchair access. Is Polar Express Kent accessible?Īs with all THE POLAR EXPRESS Train Rides, the carriages we use are heritage railway carriages. The experience is broadly the same across both Premium and Standard carriages, the primary difference being the centrally located boarding for Premium as well as a free exclusive mug for each member of your party (aged 2+ or with their own seat). We offer Premium and Standard tickets, located in their own carriages. How do I get tickets for Polar Express Kent? Whether you are bringing the children, grandchildren or just yourselves to experience the wonder of THE POLAR EXPRESS Train Ride, there’s a little taste of Christmas magic for everyone. From the first steam whistle to the final ring of the bell, each moment of the trip to the North Pole and back will be filled with wonder. Are you a Doubter? Have you been bamboozled, railroaded? Is your belief in the Big Man himself fading away? You need to book tickets for Polar Express Kent! The magical journey of a lifetime, all you Doubters will be transformed into Believers before the train ride is through.
